OUR SHIPPING PROCESS
Shipping Time
Total shipping time from the time you place an order to the time its delivered to you is approximately 4-6 weeks. Here's what happens during that time.
Steps in the Shipping Process
Step 1: You place an order on our website and it goes to our processing department
Step 2: Your order is ordered from the wareshouse and gets prepared for shipping
Step 3: Your order ships from the warehouse
Step 4: Your oder is in transit from the warehouse to our contracted premium white glove delivery company closest to you
Step 5: The premium white glove delivery company receives your order, opens every box and makes sure everything is perfect
Step 6: The premium white glove delivery company calls you to schedule delivery
Step 7: You receive delivery of your brand new 100% authentic furniture
How to Track Your Order
Email [email protected] and we'll respond within 48hrs. Or call (212) 518-2752 and press 2 Monday-Friday 9am-6pm EST. Online tracking is coming soon.
